General Services
- 24-Hour Front Desk
- Complimentary Self-Parking in an oversized Parking Lot
- Electric Vehicle Charging Stations - First Come, First Serve
- Business Center
- Fitness Center — Open Daily
- Complimentary High-Speed Wired & Wireless Internet
- Bilingual & Multilingual Staff
- Check-in 4:00PM / Check-out 11:00AM
Accommodations
- 147 Rooms & Suites — Golf Course or Allegheny Mountain Views
- Room Types: Queen, King, Deluxe 2 King, Executive Suites
- Keurig Coffee Maker & Mini-Fridge in Every Room
- 55" HDTV & Executive Work Desk
- Triple-Sheeted, Non-Down Bedding
- Dry Cleaning Service (Monday–Friday)
- 100% Smoke-Free & Vape-Free Guest Rooms
Accessibility
- Accessible Public Spaces, Rooms & Amenities
- Accessible Queen Rooms (Include various combinations of Grab Bars, Accessible Tubs, and Roll-In Showers)
- Accessible King Rooms & Suites (Include various combinations of Grab Bars, Accessible Tubs, and Roll-In Showers)
- Braille Elevators & Ramp Access
- Full Accessibility Features List Available On-Site
Dining
- The Loyal Restaurant & Bar — Regional & Seasonal Southwest Virginia Cuisine
- Serves Handcrafted Cocktails, Exciting Mocktails
- Serves Beer, Non-Alcoholic Beer, & Wine
- Signature Bread Pudding
- Brunch Buffet Available on Sundays
- Full-Service, Open Daily
- Reservations Available and Recommended During Special Events
Meetings & Events
- Nearly 24,000 Sq. Ft. of Flexible Event Space
- Latham Ballroom — 8,832 Sq. Ft., Divisible into 6 Sections (up to 791 Reception Capacity)
- 12 Additional Conference Rooms (396–1,634 Sq. Ft.)
- The Great Lawn — Outdoor Ceremony & Event Space
- Dedicated Director of Catering & Event Planning Support
Policies
- Not Pet-Friendly (Service Animals Welcome)
- Standard Cancellation: 24 Hours Prior to Arrival
- Fully Refundable Direct-Booking Rates (Excludes Select Rate Plans, e.g. Football Weekends)
- RV Parking Available for VT Home Games (~45 ft. spaces, from $400/weekend in 2026, limited availability)