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Inn at Virginia Tech, Incorporated Privacy Policy

Last Updated and Effective: August 3, 2022.
At Inn at Virginia Tech we are committed to protecting your privacy, and support a general policy of openness about how we collect, use and disclose your personal information.
The purpose of this Privacy Statement is to inform you about Inn at Virginia Tech's practices relating to personal information gathered through this website. By visiting our website, you consent to the collection, use and disclosure of your personal information (as defined below) in accordance with the following terms and conditions. If you are a Virginia resident using this website to apply for a career with Inn at Virginia Tech, please also review our Virginia Privacy Statement for Job Applicants.
In addition, this Privacy Statement explains how you may exercise certain rights relating to your personal information, depending on where you are located. We strongly recommend that you take the time to read this Privacy Statement and retain it for future reference.
Personal Information For purposes of this Privacy Statement, "personal information" means information about an identifiable individual.
Children This website is not directed at, marketed to, nor intended for use by children under 16 years of age. We do not knowingly collect or solicit personal information from anyone under the age of 16. If you are under 16, do not use this website or any of its features and do not provide any personal information to us. If we learn that we have collected personal information regarding a child under age 13, we will delete that information as quickly as possible. If you believe that a child under 13 may have provided us personal Information, please contact us at [email protected]
What Personal Information We Collect and How We Collect It The categories and sources of personal information we collect may include:
  • Identifiers (such as name, e-mail address, or Internet Protocol ("IP") address).
    • Your name and email address are collected only when you provide them, such as through the website's interactive "contact us" form. Your IP address is collected automatically when you navigate through the website, via cookies or other tracking technologies.
  • Internet activity or other similar network activity (such as your internet connection, the equipment you use to access the website, usage information, browsing history, search history or information relating to your interaction with this website).
    • This information is collected automatically when you navigate through the website, via cookies or other tracking technologies.
  • Geolocation data (such as the physical location of your device via your IP address).
    • This information is collected automatically when you navigate through the website, via cookies or other tracking technologies.
How We Use Your Personal Information
  • Identifiers may be used for the purpose of:
    • Providing you with personalized, interactive communication;
    • Developing and maintaining our relationship with you;
    • Providing you with timely and reliable services you request;
    • Responding to requests about your personal information;
    • Researching, developing, managing, protecting and improving services you request;
    • Presenting the website and its contents to you; or
    • Performing any other activity made clear to you at the time your personal information is collected.
  • Internet activity may be used for the purpose of:
    • Providing you with personalized, interactive communication;
    • Researching, developing, managing, protecting and improving the website or its features;
    • Presenting the website and its contents to you; or
    • Performing any other activity made clear to you at the time your personal information is collected.
  • Geolocation data may be used for the purpose of:
    • Researching, developing, managing, protecting and improving the website or its features;
    • Providing you with personalized, interactive communication;
    • Responding to requests about your personal information;
    • Determining the rights available to you in connection with your personal information; or
    • Presenting the website and its contents to you.
If you are a Virginia resident, we will only collect or use personal information as identified herein. We will not collect new types of personal information, nor will we use your personal information for a new purpose, without first obtaining your consent.
When We Disclose Your Personal Information
We will never rent or sell your Personal Information to anyone. We may share and disclose information (including Personal Information) about our customers in the following limited circumstances:
Third Parties: We may share your information with third-party vendors, consultants and other service providers ("Service Providers") that we employ to perform tasks on our behalf. For example, these companies could include our payment processing providers, website analytics companies (e.g., Google Analytics, described below), product feedback or help desk software providers, CRM service providers (e.g., HubSpot), email service providers and others.
We utilize Google Analytics, a web analysis service provided by Google, to better understand your use of our Websites and Services. Google Analytics collects information such as how often users visit the Websites, what pages they visit and what other sites they used prior to visiting. Google uses the data collected to track and examine the use of the Websites, to prepare reports on its activities and share them with other Google services. Google may use the data collected on the Websites to contextualize and personalize the ads of its own advertising network. Google's ability to use and share information collected by Google Analytics about your visits to the Websites is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. Google offers an opt-out mechanism for the web available here.
We do not share any Personal Information with these Service Providers without your express consent.
Business Transfers: We may choose to buy or sell assets, and we may share and/or transfer customer information in connection with the evaluation of and entry into such transactions. Also, if we are acquired, or if we go out of business, enter bankruptcy or go through some other change of control, Personal Information could be one of the assets transferred to or acquired by a third party. Any such sale, transfer or otherwise sharing of our assets shall be subject to the restrictions of this Privacy Policy and any applicable data protection laws.
Additional Disclosures: We reserve the right to disclose personal information about you with your permission, as required by law, as necessary to enforce any agreements we may have with you or Privacy Policy, to investigate or defend against third-party claims or allegations, to protect the security and integrity of our Services and property, to protect our rights or personal safety and that of our users or others, and to respond to valid requests by public authorities, including to meet national security or law enforcement requirements.
When we disclose personal information to a service provider, we contractually obligate the recipient to maintain the confidentiality of any personal information and use any personal information only as required for performance of the contracted services.
In the preceding 12 months, we have disclosed the following categories of personal information for a business or commercial purpose: identifiers, internet activity, and geolocation data.
We do not sell any of your personal information, although our website is hosted by a third party. While hosting our website, the host company may independently collect your internet activity and geolocation data through cookies on the website platform. This website may also offer links to other third party websites. You should be aware that operators of linked websites may collect your personal information when you visit their websites. We are not responsible for third parties' collection, use or disclosure of your personal information, so it is important to familiarize yourself with that company's privacy policies.
Contacting Us about Your Personal Information You can help us maintain the accuracy of your personal information by notifying us of any changes to this information. You may contact us in any one of the ways provided below to request a correction or update to your personal information:
  • Via E-mail: [email protected]
  • Via Mail: 901 Prices Fork Road, Blacksburg, Virginia 24061
  • Via Telephone: (540) 231-8000
Additional Information for Virginia Residents For Virginia residents, "personal information" is information that, by itself or in combination with other information, identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked with a particular consumer, device or household.
If you live in Virginia, you have the following additional rights related to your personal information collected by us:
Right to Know As a Virginia resident, you have the right to request that we disclose certain information to you about our collection and use of your personal information for the past 12 months. You may submit a verifiable request (see "Submitting Requests" below) that the following be disclosed to you:
  • The categories and sources of personal information we collected about you;
  • Whether we sold or disclosed your personal information;
  • Our business or commercial purpose for collecting, selling, or disclosing your personal information;
  • The categories of recipients of your personal information; or
  • The specific pieces of personal information we collected about you (also called a data portability request), unless doing so would create an unreasonable security risk or is prohibited by law.
Right to Delete As a Virginia resident, you have the right to request that we delete all or some of the personal information we collected about you, subject to certain exceptions. You may submit a verifiable request (see "Submitting Requests" below) that may result in:
  • The permanent and complete erasing of your personal information on our existing systems, with the exception of archived or back-up systems;
  • De-identifying your personal information so that it can no longer identify you; or
  • Aggregating your personal information with other information so that it can no longer identify you.
Right to Non-Discrimination As a Virginia resident, you have a right not to be subject to discriminatory treatment as a result of exercising the rights conferred upon you by Virginia law. In other words, the quality and price of the goods and services we offer will not be modified because you exercised your rights described above.
Submitting Requests To exercise your access, data portability and deletion rights, as described above, please submit a verifiable request to us by either:
Emailing us at [email protected] Only you, or a person registered with the Virginia Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. Each verifiable consumer request must:
Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information, or an authorized representative of such person; and
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.
"Cookies" and "Do Not Track" Signals Your internet activity and geolocation data may be automatically collected by us through the standard operation of our internet servers and through the use of "cookies". Where those cookies are not strictly necessary for the provision of the website, your consent to the use of cookies is requested when you first visit our website.
Cookies are small text files a website can use to recognize repeat users, facilitate the user's ongoing access to and use of the website, track usage behavior, and compile aggregate data that allows for content improvements and targeted advertising. Generally, cookies work by assigning a unique number to each customer that has no meaning outside the assigning website.
If you do not want your internet activity or similar information tracked or collected through the use of cookies, you should review your web browser settings. Most web browsers allow a user to restrict these functions; however, you should note that disabling cookies may prevent certain website features from functioning properly.
How We Retain and Protect Your Personal Information We may retain your personal information for as long as necessary to fulfill the purpose(s) for which it was collected or as long as required or permitted by applicable laws. This means that we may continue to use your personal information after termination of our relationship with you for certain purposes permitted by law, such as record keeping or other internal purposes.
We understand that the privacy and security of your personal information is important to you. In keeping with this understanding, and with our legal obligations, we utilize appropriate administrative, technical and physical safeguards to protect your personal information.
Changes to this Privacy Statement We reserve the right to modify this Privacy Statement at any time. When we make changes to this Privacy Statement, we will post the updated Privacy Statement on the website and provide notice to you as required by law. You are responsible for periodically reviewing this Privacy Statement. The Privacy Statement posted at any time on this website shall be deemed the Privacy Statement then in effect. Your continued use of our website following the posting of changes constitutes your acceptance of the updated Privacy Statement.
For More Information In the event that you have any questions about this Privacy Statement, or if you have reason to believe that we may have failed to adhere to this Privacy Statement, you may contact us at:
Inn at Virginia Tech 901 Prices Fork Road, Blacksburg, Virginia 24061 Attention: Privacy Officer Or call us at (540) 231-8000 Or send an e-mail to [email protected]
Last Updated and Effective: August 3, 2022.

Inn at Virginia Tech Privacy Statement

Our Core Beliefs Regarding User Privacy And Data Protection

  • User privacy and data protection are a necessity and our duty
  • We have the duty of protecting personal data
  • Data is a liability, it should only be collected and processed when absolutely necessary
  • We loathe spam as much as you do!
  • We will never sell, rent or distribute your personal data
  • We will not make your personal information public without your consent. Your personal information (name) will be made public only if you wish to make a comment or review on the website.

Relevant Legislation

Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:

What Personal Information We Collect and Why

Here we describe what information is collected and reasons for collecting it. The categories of information collected are as follows:
  • Site Visit Trackers

    Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to track their journey through the website.
    Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer's IP address, which could be used to personally identify you, but Google does not grant us access to this. We consider Google to be a third-party data processor (see section below).
    GA makes use of cookies, details of which can be found on Google's developer guides. Our website uses the analytics.js implementation of GA. Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.
    In addition to Google Analytics, this website may collect information (held in the public domain) attributed to the IP address of the computer or device that is being used to access it.
  • Reviews and Comments

    Should you choose to add a comment or review on our site, the name and email address you enter with your comment will be saved to this website's database, along with your computer's IP address and the time and date that you submitted the comment. This information is only used to identify you as a contributor to the comment section of the respective blog post and is not passed on to any of the third-party data processors detailed below. Only your name and email address that you supplied will be shown on the public-facing website.
    Your comments and the associated personal data will remain on this site until we see fit to either
    • Remove the comment or
    • Remove the blog post.
    NOTE: You should avoid entering personally identifiable information to the actual comment field of any blog post comments that you submit on this website.
  • Forms and Email Newsletter Submissions on The Website

    If you choose to subscribe to our email newsletter or submit a form on our website, the email address that you submit to us will be forwarded to a third-party marketing platform service company. Your email address will remain within their database for as long as we continue to use the third-party marketing company’s services for the sole purpose of email marketing or until you specifically request removal from the list.
    You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list.
    Listed below are the pieces of information that we may collect as part of servicing requests on our website:
    • Name
    • Gender
    • Email ID
    • Phone
    • Mobile
    • Address
    • City
    • State
    • Postal Code
    • Country
    • IP Address
    We do not sell your personal information to third parties. We may share limited amount of data with listed Third-Party data processors only towards servicing your requests or improving our offering.
  • Email Links

    We only receive an email when a user mails us using an email link. There are no third-party data processors or intermediaries involved.
    The data is collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted before being sent across the internet. The email content is then decrypted by our local computers and devices.
  • Revenue Recovery Emails

    As part of Revenue Recovery model, we work with re-marketing service companies to send notification messages if you have abandoned your cart without making a purchase. This is for the sole purpose of reminding customers to complete the purchase if they’d wish to. The re-marketing service companies do a real-time capture of your email ID and cookies to send an email invite to complete the transaction if the customer abandons the cart. However, the email ID of the customer is deleted from their database as soon as the purchase is complete.
  • “Do Not Sell My Data” - Why we don’t have it

    We do not sell personal information of our customers or of minors below the age of 16 years to third-party data collectors and hence the “Do not sell my data” opt-out button is optional on our website. Reiterating, we may collect your data for the sole purpose of completing a service request or for marketing communications. If you wish to access or erase your personal information, you can do so by submitting your details here.
  • Important Notice for Minors Sharing Personal Information

    If you are under 16 years of age you MUST obtain parental consent before:
    • Submitting a form
    • Posting a comment on our blog
    • Subscribing to our offer
    • Subscribing to our email newsletter
    • Making a Transaction
  • Accessing/Deleting Personal Information

    Should you wish to view or delete your personal information, please email us here with the email address used, your name and deletion request. Alternatively, you can fill out the form at the bottom of this page to view and/or delete your data stored with us

Third Party Data Processors

We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out in section above. If you request for your Personal information to be deleted with us, the request will also be forwarded to the parties below:

Cookie Policy

This policy covers the use of cookies and other technologies. The types of cookies we use fall into 3 categories:
  • Essential Cookies and Similar Technologies

    These are vital for the running of our services on our websites and apps. Without the use of these cookies parts of our websites would not function. For example, session cookies allows a navigation experience that is consistent and optimal to user's network speed and choice of device.
  • Analytics Cookies and Similar Technologies

    These collect information about your use of our websites and apps and enable us to improve the way it works. For example, analytics cookies show us which are the most frequently visited pages. They also help identify any difficulties you have accessing our services, so we can fix any problems. Additionally, these cookies allow us to see overall patterns of usage at an aggregated level.
  • Tracking, Advertising Cookies and Similar Technologies

    We use these types of technologies to provide advertisements that are more relevant to your interests. This can be done by delivering online adverts based on your previous web browsing activity. Cookies are placed on your browser which will store details of websites you have visited. Advertising based on what you have been looking at is then displayed to you when you visit websites that use the same advertising networks.
    We may also use cookies and similar technologies to provide you with adverts based on your location, offers you click on, and other similar interactions with our websites and apps.

Data Breaches

We will report any unlawful data breach of this website's database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

Changes to Our Privacy Policy

This privacy policy may change from time to time to conform with legislation and/or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.
By entering a valid email address that you have access to, we will inform you about any personal information we collect that is associated with that email address and how to manage it.
By entering a valid email address that you have access to, we will inform you any personal information we collect that is associated with that email address and how to manage it.